- What is Apricot Computers?
- What is “Fixed Wireless”?
- What Fixed Wireless is not?
- How fast is it?
- How much does it cost?
- What are the hardware/software requirements?
- Do you offer email addresses, web pages and web hosting?
- What’s the range for Fixed Wireless?
- What about hills, trees and weather?
- What if I don’t like it?
- What about the “fine print”?
- How do I contact Apricot Computers
- Is it available for me?
- I closed my account, now what?
- How can I make a payment?
- I need to review some old information?
- Do I need to pay taxes?
- Do you provide data services ?
- What about additional charges?
- There’s a charge on my account I didn’t make!
- I lost my mobile network device, what do I do?
- In regards to My Home Portal (URL)?
What is Apricot Computers?
Apricot Computers is a company consolidating all the resources needed to deliver high-speed Internet. Our mobile network devices leverage the cloud and other advancements to lower the cost of Internet access.
Since 2011, our realization of changing computer architecture to simplify services. People who need to work, learn, and play can get connected to the Internet. We scale to fit the needs our precious possession, you. Sign up today!
What is “Fixed Wireless”?
Fixed Wireless is the process of connecting your mobile network device to our network. Apricot Computers partners with agencies who provide fast Internet. To then get you connected faster and cheaper.
What Fixed Wireless is not?
You don’t need a phone line, cable or DSL installation. Or any other physical wired data connections. You do not need any satellite equipment. We do not employ Bluetooth to connect to the Internet.
How fast can we go?
Apricot Computers can utilizes established Cellular telecommunication companies. These companies are very very fast. We are able to transmit data in the 10’s to hundreds of megabits per second. In comparison, dial-up modems may not exceed 56kbps. Actual speeds of dial-up are closer to 24Kbps.
How much does it cost?
Pricing for Apricot Computers varies. Based on your Internet rate and how much data is consumed in a given period. Our aim is to not lock you into a plan that is not flexible to your needs. We instead charge based on the amount of data used on a flexible basis.
We have examples to provide pricing based on what your needs are. Unlike traditional mobile data bundles. Why pay for data you may not even use? Your in control of adding or reducing services from within your online account.
What are the hardware/software requirements?
Apricot Computers standard equipment is designed to connect a custom designed mobile network device. No software installation is required for you to access the Internet. You can though, install 3rd party “apps” or applications. Please keep in mind that these are not direct affiliates of Apricot Computers.
Do you offer email addresses, web pages and web hosting?
We do not offer web hosting services. Email addresses such as “YourName@example.com”. Will need a provider that is not affiliated with Apricot Computers.
Data storage will also need to be setup with a 3rd party provider. If you choose to store your information in a secure environment.
What’s the range for Fixed Wireless?
Our clients can be served throughout the world. Excluding areas that are in very remote, possibly dangerous, or geographically exclusive areas. Customers that are within typical rural or urban areas can get connected. Please use our contact us page for services.
What about hills, trees and weather?
Apricot Computers wireless connections have a tough time going through some buildings, over hills, thick trees, and even large bodies of water. These natural objects may distort or cause signal degradation. Extreme weather can also pose difficulties. Special services may be needed in the event these scenarios arise. If extreme rain, sleet, hail, or snow, heat, magnetism obstruct the signal a service technician may need to be contacted.
NOTE: Apricot Computers recommends that all clients use 2x trusted cloud data storage providers for a primary and backup of your data at all times.
What if I don’t like it?
Apricot Computers offers a no contract, immediate cancellation policy.For any reason If you are dissatisfied with your services you can stop.
What about the “fine print”?
Customers will be required to abide by the terms set forth in the user contract and additional policies set forth by Apricot Computers. This means that by accepting Apricot Computers services or solutions you agree to following all pages, policies, terms, data, etc.. on the www.ApricotComputers.tech website. Apricot Computers reserves the right to change any contracts at least 15-days advanced notice to customers. Apricot Computers reserves the right to add, remove or change any and all items (including pricing) on this website at any time as we deem necessary.
I have more questions, who do I contact?
If you have questions that are not answered on this page, please contact us by writing, phone or email! (Email is the quickest and fastest)
7257 NW 4th BLVD
Gainesville, FL 32607
Is it available for me?
Apricot Computers is only available after customer activation. Customers must reside in areas with Wireless coverage. Your principal address must be within our service area. To check whether you reside in a service area please visit the “Support Me” page. To be eligible for Apricot Computers services, you must complete the application at the Sign-Up page.
I closed my account, now what?
Your account will remain active as long as you continue to use Apricot Computers services. Your account will be accessible online as long as you don’t select to close it. Or there is a violation in Apricot Computers terms and policies. You the customer are responsible for handling any relevant and current information within your account. Emailing, calling or writing to our physical address could delay updates to your account. It is expedient to make changes directly via the website.
How can I make a payment?
Very simply. To use a mobile network device a purchase Apricot Computers hardware first. This can be done through Paypal or with our online payment options. In order to pay your data service or additional features, you must add money to the cash balance of your Apricot Computers designated account.
You add money to the cash balance of your Apricot Computers account by using one of our methods.
(1) registering your credit/debit card or PayPal account (a “registered payment method”), NOTE: Sales taxes apply.
Auto-payments can be subscribed for as well.
By registering for Auto-pay, you agree to have the Auto-pay amount you have selected deducted from your credit card, debit card or PayPal account and added to your Apricot Computers
You can set up, modify, or cancel your Auto-pay preferences at www.ApricotComputers.tech and proceeding through the appropriate prompts.
I need to review some old information?
Account history is the best place to get information in the past. www.ApricotComputers.tech is your main portal to access such information. Login with your username and password. Select your account. We can also e-mail or fax you a copy detailing account history. By sending a written request to Apricot Computers or calling. Please view our contact page.
NOTE: You will be assessed a 15.00USD processing fee for this service. This cost is assessed per statement. If you have de-activated your Apricot Computers service an assesment fee of 30.00USD will take place per statement.
Do I need to pay taxes?
Simply yes. We assess taxes and government charges based on our pricing.
Do you provide data services?
We are not a typical mobile data cellular provider. Apricot Computers does not store or keep any data you may access from your purchased Apricot network hardware. This differs from typical cellular or mobile businesses.
The data you may download and store from Internet access activity is outside the scope of Apricot Computers. Apricot Computers simply provides resources to gets connected to the Internet. Customer access to the Internet is personal. Our team cannot provide technical support for such activity. We do not monitor or keep track of any private records. The data and records we keep are based on purchases and business activity of Apricot Computers products and services.
For more information on privacy please review our terms and policies.
What about additional charges?
You may check your account balance at any time for free. We do not charge anything that has not been explicitly presented on the www.ApricotComputers.tech website. The moment you get your mobile network device(s), have activated your account, you are ready to get online.
No termination fees or hidden charges. Certain custom hardware may be charged outside of normal product prices.
There’s a charge on my account I didn’t make!
Apricot Computers does everything to make you a satisfied client. There may be times where a bug, glitch may appear or even a human error. If this is the case, and a true error has taken place and posted a charge to your account, you must notify us immediately. This must be done no later than within 60 days after the charge appears on your account. Contact Apricot Computers and one of our team members will investigate your claim.
If you do not notify us, within this 60 day period, you waive any right to dispute the charge, including in arbitration or a court proceeding.. We will however credit, or provide other compensation to you if we determine that the disputed charge was truly inappropriate and was raised by you in a timely manner. If we credit or provide other compensation to you. There’s a mutual agreement between Apricot Computers and you (customer) to settle the disputed charge. You agree that the dispute is fully and finally resolved and not subject to further legal or court proceedings.
NOTE: We are not liable for any charges for products or services provided by third parties through and for use on our network, regardless of the date on which you report it. If an unauthorized or disputed charge for a third party product or service appears on your statement (which it would not) we are not liable to refund or credit such charges. You must contact that third party directly. Third party contact information is maintained by that particular entity, software vendor, application (web app), etc.. The Apricot Computers company is not directly affiliated with companies not expressly identified by our corporate relationship.
I lost my mobile network device, what do I do?
If your Apricot Computers mobile device is lost or stolen, you are responsible for this activity. Apricot Computers is not liable for property that has been sold and is not in direct possession of Apricot Computers Inc. If you purchased an insurance plan or the product is still under warranty then the insurance provider or manufacturer will need to be contacted directly.
Apricot Computers will not be able to reimburse you for a new device. Please be aware of the insurance plan policies you have selected from your account sign-up process. You must notify Apricot Computers or the insurance provider of the loss of your mobile network device by visiting our website (www.apricotcomputers.tech)
In regards to My Home Portal (URL)?
Our home portal Uniform Resource Locator (URL) “www.apricotcomputers.tech” is the address of where you access all your online activity. This webpage is what will house all our communication and data for you to use Apricot Computers products and services.
We provide this URL for your use and is and will remain under the control of Apricot Computers. You will have your own website to handle account information and details to use your account. We may at times give the URL to another customer without telling you if you cancel your service with Apricot Computers, or if your account expires and is deactivated. We may also change your Home Portal URL at any time, we may or may not notify you of this prior change. In the event this URL does change, no harm or impact to your data will take place.